Free Delivery on all UK Mainland orders

FAQ

What are the delivery charges?

Delivery within the UK is free of charge.

How long does delivery take?

All our products are handmade to order and we aim to despatch all orders within 2-5 working days. For larger orders or busy periods our lead times may be longer and you will be notified when ordering. If you would like to place an order with us but require the items by a specific date, please get in touch and we'll see what we can do to get your order to you in time. 

Do you ship Internationally?

We do offer worldwide shipping please contact us for a quote. We already ship to America, cost of delivery is £15 and all orders should arrive within 14 days. 

How do I return items?

Please notify us within 48hrs, of delivery, to report the reason for the return, we will provide return details and the goods must arrive back to our studio within 14 days from delivery.
Returns are at cost to the customer, unless incorrectly sent or damaged in transit. All goods must be returned in a saleable condition within 14 days from delivery.

Do you do Bespoke orders?

Yes we do! Whether its a small tweak to one of our items, for example a different coloured cushion back, blanket stitching or bespoke size, please get in touch and we can offer you a quote.

If you are trade and you have a specific fabric requirement whether it be design, colour or both we do offer a bespoke fabric service. Maybe it is one of our existing designs but in a different colour or a whole new fabric. Please contact us to discuss your requirements.

Are your fabrics suitable for contract use?

Yes our fabrics are suitable for contract use - all our fabrics have been fire and rub tested. If you like any further information regarding a particular fabric or would like to use our fabrics, then please get in touch with your requirements. 

Do you sell to the trade?

Yes we do, whether you are a Homewares Retailer, Interior Designers or Lifestyle Store you are eligible for trade terms. Please get in touch for more information.